Promoting five major strategies to improve employee health

A series of Pick Up and Go activities combined exercises and environmental protection

WT has multipurpose classroom, and organizes various sports courses to encourage employees to develop good exercise habits, and enhances their awareness of self-health management. In 2023, the Shanghai, Shenzhen, and Beijing offices in China continued to engage professional instructor to lead yoga classes, so that employees can strengthen their bodies and relax their bodies and minds under correct guidance. A common hobby may lead to a common health and beauty.

The employees were encouraged to bring their families with them to experience the mountains in northern Taiwan. A series of interactive games were incorporated into the program, and the background stories of each peak and trail explained by guides. A total of 1,022 person-times participated in the ten walks in 2023. Through observation and feedback from employees, it can be seen that the walk did not pose a challenge to the participants. They unanimously agreed that the walks could be more strenuous. Therefore, the future walks will be more challenging, or walks of different levels of challenge will be offered to suit different age groups and physical conditions.

In 2024, it is planned to plan a series of “Health Passport” activities with a higher intensity of health activities. The activities include the adoption of Shimen Baisha Bay, Laomei Lvshitao Beach, Kite Park Beach and Zhongjiao Sand Beads on the north coast of New Taipei City. Beach cleaning activities in the bay, hiking and hiking with different levels of difficulty, and physical training tasks that can be completed at home. employees can choose fitness tasks that suit them based on their own health and physical condition, and strengthen the observation of individual sports conditions. When implementing weekly health exercise video feedback, we will pay more attention to employees’ exercise postures and physical condition reactions after exercise. This will be coupled with quarterly consultation services from physical therapists starting in 2023, so that employees can learn more about health while exercising. What sports are suitable for you?

Listen to employees’ needs and organize diversified customized lectures

Over the years, we have continued to actively promote health promotion activities. We analyze health examination data every year to understand the health problems of employees, and combine it with the lecture satisfaction questionnaire of the previous year to understand employees’ feelings and needs. In addition to arranging corresponding health education topics In addition, it also conforms to the promotion content of the four major plans. In 2023, family education lectures and health lectures will be held in Taiwan and China, with the themes of “Parent-Child Relationship – 3C Parenting Battle”, “Intergenerational Relationship – Long-term Care Resources, Use This Way”, “Love Relationship – Love Code – After the Conflict” , love each other more”, “Health checkup big data analysis”, “Sliding disc training” “Elastic band training”, “Female theme-prevention and treatment of breast cancer”, “Male theme-prevention and health care of major diseases (lung cancer, myocardial infarction, prostate )”, the lecture content not only explained information, but also provided practical exercises for daily life applications. Employees gave positive feedback and recognition after the meeting.

Encourage regular health checkups and provide multiple health checkup plans

WT currently has a full-time health manager in Taiwan to plan and promote employee health management. In addition to providing health checkup consultation and advice to employees, doctors are also invited to the company every month for medical consultation services. Employees are entitled to a health checkup expense subsidy once every year, which is better than required by the laws and regulations. There is also a flexible accumulation system, allowing employees to choose from a wider range of checkup items with the higher amount accumulated for up to two years. In 2023, the health checkup utilization rate reached 85.6% in Taiwan, and 80% in China. The steady increase in the health checkup utilization rate reflects an increase in employees’ health awareness. In the future, examination items will be identified and made available based on the prevalence of major diseases around the world and in specific regions for employees to choose from according to their own needs or family medical history.

Track health checkup results and schedule physician consultations

To provide more package options and more schedule flexibility to suit personal preference, application for a variety of health checkup packages (such as cardiovascular programs, gastroenteroscopy programs, etc.) is open from January to November every year in Taiwan, and four hours of health checkup leave are granted. After the checkup, a professional team will analyze and explain the report, define management standard by health checkup result levels, and give appropriate treatment accordingly: Level 1 is normal, Level 2 will be given occupational health education guidance, Level 3 be given occupational medical consultation and health education, and Level 4 be referred to specialized medical attention or treatment after an occupational medical interview. In China, health checkups are completed between April and July every year.

Each office in Taiwan has an ambulance notification window, arranges first aid personnel training and regular return training, and can effectively provide rescue guidance when an emergency occurs. AEDs are installed in the building, and the location is announced for emergency rescue. The Mainland China Region currently focuses on arranging first aid courses and related lectures to popularize employees’ first aid knowledge. In the future, first aid reporting windows will also be set up in different regions. Blood pressure monitors are installed at designated locations in the office to always care about the health of employees. In response to influenza epidemic peaks in autumn and winter every year, in addition to regularly promoting and encouraging employees to receive influenza vaccines, we will also provide a half-price subsidy for the “Oriental Influenza Cell Culture Vaccine” in 2023, and arrange for vaccination to be completed before October to promote early prevention and treatment Measures can help avoid the risk of serious complications or death after infection.

Weight loss activities were retested after one year, and 27 employees maintained the results

A series of weight loss activities held from October 2022 to January 2023, with 423 participants and 85 groups, resulting in a total weight loss of 890 kilograms by January 2023. An annual acceptance event will be held for weight maintenance in 2023. In August 2023, a total of 34 employees passed the first stage of qualification review. By the end of the event in January 2024, 27 employees had successfully completed the challenge. In 2024, we plan to plan a series of “Health Passport” gathering activities that are more closely related to health sports. We hope to continue the good results of this event and reach a higher level.

The 2023 weight loss series purchased a professional body fat meter to provide employees with continuous monitoring of their own health and physical condition. Employees can conduct interviews with health managers based on the measurement data, and scientific data assists in diet and exercise planning.

Four major plans for employee health protection

Prevention of abnormal workload-triggered diseases

In order to avoid abnormal workloads, supervisors at all levels are required to take the initiative to care for the labor conditions of employees. Any health problems may be reported to the health manager for assistance and care. Health consultation and abnormal workload assessment are available during the monthly doctor consultation service.

Prevention plan for illegal infringement during the performance of duties

At the workplace, the Company has posted relevant publicity materials and specified a complaint hotline and email address in the work rules. If a colleague encounters sexual harassment, stalking, or other illegal acts while performing their duties, they can file a complaint. To safeguard the rights of complainants, the handling of complaints is conducted in a confidential manner, and the complainant’s name or other identifying information that could reveal their identity will not be disclosed. The person handling the complaint should create a written record of the handling process of the complaint, and follow the guidelines for preventing illegal infringement of job duties. The related execution records should be kept for 3 years.

Prevention plan for ergonomic hazards

The nature of WT’s work often involves sitting for long periods of time at workstations, which may cause chronic effects on muscle, fascia, and intervertebral discs. WT provides employees with adjustable desks and chairs to reduce the risk of such ergonomic hazards. The workstations can be adjusted according to individual needs, so that workers can work at a good gaze angle in a healthy posture. There are also standing workstation areas to reduce sitting time. In addition, seven robot vacuum cleaners were purchased for the cleaning staff to reduce repetitive gestures. The robots worked for 1,743 hours in total in 2023, sparing cleaning staff approximately 145.25 hours per month of repetitive gestures operating vacuum cleaners.

Relevant awareness posters have been posted on the health bulletin board on each floor. A pilot project began in 2023 inviting professional physical therapists to visit the offices once a quarter to provide one-on-one consultation and guidance on how to adjust incorrect postures, relieve discomfort and other ways to prevent ergonomic hazards. The physical therapists may provide treatment when necessary, including fastening to relieve pain from carpal tunnel syndrome, and dressing and bandaging in the case of muscle soreness and discomfort after exercise. They also give advice on how to exercise correctly.

 

The sessions were very popular in 2023, and those who have attended the sessions gave positive feedback and support to the project in the questionnaire survey, commenting that it is highly practical and helpful. An increased number of sessions are therefore planned for 2024.

Maternal health protection plan

WT Taiwan employees, including cleaning staff and other contractors, are all eligible for WT’s four major health protection plans. There is no shift or night work. The employees are entitled to prenatal leave, maternity leave and parental leave as legally specified. The Maternal Health Protection Plan was introduced to ensure the childcare-work balance for female employees.The Plan provides dedicated nursing rooms, professional health and safety consultations during pregnancy, postpartum and lactation periods, as well as priority parking spaces and other maternity-friendly work environment measures. In addition, related books and magazines in the reading area are available for borrowing, such as Mombaby, Parenting magazines, etc..

Health of every employee is valued with prevention and promotion measures

WT currently has a full-time health manager in Taiwan to plan and promote employee health management‭. ‬In addition to providing health check consultation and advice to employees‭, ‬doctors are also invited to the company every month for medical consultation services‭. ‬

 

Employees are entitled to a health check expense subsidy once every year‭, ‬which is better than required by the laws and‭ ‬regulations‭. ‬There is also a flexible accumulation system‭, ‬allowing employees to choose from a wider range of checkup items with the amount accumulated for up to two years‭. ‬In the middle of 2021‭, ‬due to a severe COVID-19‭ ‬outbreak‭, ‬the annual health checkup program was suspended in order to protect the safety of employees‭, ‬so the annual health checkup rate was a relatively low of 28%‭. ‬In 2022‭, ‬as the COVID-19‭ ‬situation improved‭, ‬it was resumed after evaluating and considering a number of matters‭, ‬and the checkup rate was as high as 83%‭.‬

 

A variety of health checkup packages‭ (‬such as cardiovascular programs‭, ‬gastroenteroscopy programs‭, ‬etc‭.) ‬were planned and provided to employees to choose from‭. ‬After the health checkup‭, ‬a professional team will analyze and explain the report‭, ‬define management standard by health checkup result levels‭, ‬and give appropriate treatment accordingly‭; ‬Level 1‭ ‬is normal‭, ‬Level 2‭ ‬will be given occupational health education guidance‭, ‬Level 3‭ ‬be given occupational medical consultation and health education‭, ‬and Level 4‭ ‬be referred to specialized medical attention or treatment after an occupational medical interview‭.‬

 

The epidemic situation in 2022‭ ‬was still not taken lightly‭. ‬Continuous environmental disinfection operations and epidemic prevention safety and health management were still the top priorities‭. ‬In addition‭, ‬free Oriental Influenza Cell Culture Vaccines were‭ ‬offered to 323‭ ‬individuals‭. ‬The health lectures which used to be held in-person were video-recorded and put on the online education and training platform for employees to learn healthcare and well-being knowledge‭. ‬To assist employees who were ill with COVID-19‭ ‬or under inconvenient quarantine‭, ‬care boxes were offered‭, ‬and a dedicated person was appointed to provide necessary assistance during the period‭. ‬Since June 2022‭, ‬448‭ ‬boxes have been sent out‭ (‬as of February 2023‭). ‬Each office has an emergency contact person‭, ‬who was appointed to provide effective first aid instructions in case of emergency‭. ‬Otherwise‭, ‬there are blood pressure gauges available at designated locations to look after the health of employees at any time‭. ‬WT also put in place multi-functional classrooms exclusively accessible by employees‭, ‬and organizes various sports courses to encourage employees to develop good‭ ‬exercise habits‭, ‬and enhances their awareness of self-health management‭.‬

 

In 2023‭, ‬physical therapists are planned to be invited on-site every quarter to provide guidance on the prevention of ergonomic‭ ‬hazards‭, ‬dress and bandage in the case of muscle soreness and discomfort after exercise‭, ‬and give advice on how to exercise correctly‭. ‬The frequency of on-site visits will be increased subject to the needs of employees‭.‬

Four major plans for employee health protection

Maternal health protection program

WT Taiwan employees‭, ‬including cleaning and other contractors‭, ‬are all eligible for WT’s four major health protection plans‭. ‬There is no shift or night work‭. ‬In addition to maternity inspection leave‭, ‬employees are entitled to maternity leave and parental‭ ‬leave as specified by the laws and regulations‭. ‬The Maternal Health Protection Plan was introduced to ensure the childcare-work‭ ‬balance for female employees‭. ‬The Plan provides dedicated nursing rooms‭, ‬professional health and safety consultations during pregnancy‭, ‬postpartum and lactation periods during maternal health protection‭, ‬as well as priority parking spaces and other maternity-friendly work environment measures‭. ‬In addition‭, ‬related publications in the reading area are available for borrowing‭, ‬such as Mombaby‭, ‬Parenting magazines‭, ‬etc‭..‬

Prevention of abnormal workload-triggered diseases

In order to avoid abnormal workloads‭, ‬supervisors at all levels are required to take the initiative to care for the labor conditions of employees‭. ‬Any health problems may be reported to the health manager for assistance and care‭. ‬Health consultation and abnormal workload assessment are available during the monthly doctor consultation service‭.‬

Illegal infringement prevention‭

WT posts related announcements in the workplace‭, ‬and clearly stipulates the complaint hotline and dedicated e-mail in the work rules‭. ‬If an employee is sexually harassed‭, ‬stalked or illegally violated in the performance of duties‭, ‬a complain may be filed‭. ‬In order to protect the rights and interests of the complainant‭, ‬the person who accepts the complaint will handle it in a confidential manner‭, ‬and will not disclose the name of the complainant or other relevant information sufficient to identify the complainant‭. ‬the person receiving the complaint shall make a written record of the handling of the case‭, ‬and follow the guidelines for‭ ‬the prevention of illegal infringement in the performance of his or her duties‭. ‬The relevant proceeding records shall be kept for three years‭.‬

Prevention of ergonomic hazards‭

The nature of WT’s work is mainly static work in the office area for a long time‭, ‬which may have impacts on chronic muscle‭, ‬fascia‭, ‬and intervertebral discs‭. ‬WT provides employees with adjustable desks and chairs to reduce the risk of such ergonomic hazards‭. ‬The workstation can be adjusted according to individual needs‭, ‬so that workers can work according to correct vision and healthy posture‭. ‬There are also standing rest office areas to reduce sitting time‭. ‬In addition‭, ‬seven robot vacuum cleaners were purchased for the cleaning staff to reduce repetitive gestures‭.‬

 

Relevant awareness posters have been posted on the health bulletin board on each floor‭. ‬Professional physical therapists are planned to be invited to provide one-on-one consultation and health education in 2023‭ ‬to adjust incorrect posture‭, ‬relieve discomfort‭, ‬and provide treatment when necessary‭, ‬such as fastening to relieve pain from carpal tunnel syndrome‭.‬

Health promotion

WT organized a weight loss game from March to May 2017‭ ‬which was participated enthusiastically by a total of 197‭ ‬individuals and‭ ‬46‭ ‬groups‭. ‬The game lasted for three months and saw a total of 534‭ ‬kilograms lost‭. ‬Encouraged by the success in 2017‭ ‬and in response to the impact of the epidemic on lifestyle and pace in recent years‭, ‬WT decided to organize another weight loss game and offer more competitions and prizes‭, ‬so that employees can improve their health and physical fitness through the weight loss event‭.‬

 

A series of weight loss activities were held from October 2022‭ ‬to January 2023‭. ‬During the 15-week game period‭, ‬weekly challenge‭ ‬tasks were offered with point collection activities‭, ‬healthy exercise courses‭. ‬Those who achieve good results every week received healthy meals for one week‭, ‬and those who achieve the goals will receive points to be collected‭.‬

During the weight loss‭, ‬due to the gradually increased difficulty of the task challenges‭, ‬many contestants had the idea of giving up‭. ‬However‭, ‬every time they gathered for weighing‭, ‬they cheered each other up‭, ‬shared experiences‭, ‬and exchanged weight loss‭ ‬tips‭. ‬Heartwarming and vying at the same time‭, ‬the game increased interaction and communication among employees‭. ‬The contestants‭ ‬hung on in until they saw the amount of weight lost from the weighing scale with a sense of achievement‭. ‬Some people were moved‭ ‬to tears when they saw their own photos before and after weight loss on the results day‭. ‬The weight loss game came to a perfect‭ ‬ending with vigorous rounds of applause‭.‬

 

The game strives for healthy weight loss and effective fat loss‭. ‬In order to allow employees to lose weight and fat step by step‭, ‬professional coaches were commissioned to design exercise courses‭, ‬which include systematic aerobic exercise and muscle strength training for muscle gain and fat loss‭. ‬The contestants were also provided dietary advice and physical sculpture guidance in accordance with personal physical conditions‭.‬

 

Several award winners mentioned in their testimonials that they successfully lost weight thanks to their own willpower and perseverance‭, ‬as well as mutual encouragement among employees‭, ‬and that healthy diet and proper exercise are the only ways to lose weight‭.

 

‬Apparently‭, ‬the weight loss game not only achieved the goal of health promotion‭, ‬but also enhanced the revolutionary sentiment among employees‭. ‬Health is more than the decreasing readings on the scale at the end of the game‭, ‬but a matter of long-term‭ ‬struggle‭.

 

‬Therefore‭, ‬a‭ “‬Persistence Award‭” ‬was put in place for those who maintained health without regaining weight‭. ‬The game‭ ‬had a limited time and incentives‭, ‬but it is WT’s relentless pursuit to keep every employee healthy‭. ‬The game was participated by a total of 423‭ ‬individuals and 85‭ ‬groups from the Taiwan headquarters‭. ‬By the end of the game‭, ‬the total weight loss was 890‭ ‬kg‭. ‬The number of participants and total weight loss have both increased significantly compared to 2017‭.‬

 

Regular health check-ups and exercise encouragement Enhancing our staff’s overall resistance to the pandemic

WT provides annual physicals for employees that are superior to standard ones, and plans diversified support programs. In addition to legal items, employees can also customize the contents of their physicals. After the physical, professional teams will analyze the reports and follow up on any abnormalities. In addition, WT has also set up a full-time healthcare manager to assist colleagues with health check-ups and offer advice. Plus, we invite doctors to come to the company every month to provide medical consultation, a nutritionist to come every quarter to provide professional dietary advice, and a physiotherapist who provides kinesiology treatment. We also hold health talks from time to time to improve our staff’s medical knowledge. Furthermore, there is an emergency report window in each office for effective ambulance guidance in case of emergencies, and blood pressure monitors at regular locations for the health of our staff at all times. At the same time, WT has also created a multi-functional classroom dedicated to its staff and arranges various exercise classes to encourage employees to cultivate good exercise habits and enhance their awareness of self-health management.

Living with the Virus, Preparing for the Post-Pandemic Era

During the COVID-19 pandemic, maintaining the health and safety of employees has been a top priority for WT. Starting from May 17, 2021, the operation bases in Taiwan have fully activated work diversions and remote working, and implemented various public health management regulations; in-person exercise classes have gone online so physical training regimens can continue without interruption.

Avoid Burning the Candle at Both Ends, We Create a Childcare Friendly Environment

To ensure female employees can meet the needs of childcare and work at the same time as well as comply with the requirements of the law, WT promotes the Maternal Health Protection Program, which provides breastfeeding rooms, doctor consultations, priority parking spaces and other workplace optimization measures. In order to avoid abnormal workloads, supervisors at all levels are also required to take the initiative to care for the labor conditions of employees, and if health problems are found, they should report them to the health manager for assistance and care, and arrange health consultation during the monthly doctor consultation service. If a colleague experiences sexual harassment or is wrongfully assaulted in the performance of his/her duties, a complaint hotline and a dedicated e-mail address are specified in WT’s work guidelines. In order to protect the rights and interests of the complainant, the person receiving the complaint shall handle the complaint in a confidential manner and shall not divulge the name of the complainant or other relevant information that could reveal the identity of the complainant. The person receiving the complaint shall make a written record of the handling of the complaint case and follow the guidelines for the prevention of wrongful infringement in the performance of duties, and the relevant enforcement records shall be kept for three years.